Create a free account to begin your remote job search with our expert-vetted listings, resume tips, and career tools.
Remote Salesforce Service Cloud Customer Experience Representative
Job Summary
A telecommunications platform has an open position for a Remote Salesforce Service Cloud Customer Experience Representative.
Candidates will be responsible for the following:
- Jugglingmultiple conversations in Salesforce Service Cloud with a wide range of customers
- Providing remote support/screen shares with customers for advanced troubleshooting
- Being cccountable for maintaining accurate documentation in Salesforce Service Cloud to track customer touch points
Applicants must meet the following qualifications:
- Can maintain accurate documentation of tickets and processes
- Proficiency in complex problem solving
- Can engage in opportunities to learn and grow and share technical expertise with the team
- Capable of working directly with customers via chat, email, and phone
- Desire to thrive in a tight-knit, startup community
- Ability to prioritize issues and resolve them in order
Register free for worksheets, guides, and on-demand coaching to support your job search.
COMPLETE JOB DESCRIPTION
The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Create a free account to begin your remote job search with our expert-vetted listings, resume tips, and career tools.
