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Remote Software Development Client Services Representative I and II
Job Summary
A software development company needs applicants for an opening for a Remote Software Development Client Services Representative I and II.
Individual must be able to fulfill the following responsibilities:
- Develop and demonstrate a thorough understanding of the market, product, and customer needs
- Assist directly or route customers to the appropriate personnel for assistance
- Ensure customer satisfaction by meeting customer needs in a courteous and timely manner
Qualifications Include:
- 2+ years of customer service or customer support experience
- Experience in email/chat-based customer service channels
- Experience working in customer-centric environments and have a passion for customer service excellence
- Comfortable working with Google suite (Docs, Sheets, Slides, etc)
- Strong time management skills
- Strong written and verbal communication skills
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COMPLETE JOB DESCRIPTION
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Company Overview
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