Remote Technical Support Advisor

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Mar 27, 2023

Job Summary

A telecommunications company needs applicants for an opening for a Remote Technical Support Advisor.

Core Responsibilities of this position include:

  • Providing first contact support for small and large businesses
  • Assisting customers with Internet configurations and settings
  • Educating customers in order to reduce repeat customer calls

Applicants must meet the following qualifications:

  • 1+ year customer service, help desk, troubleshooting or call center experience
  • Advanced troubleshooting skills related to telephony and data products
  • Understanding of telecommunication products and services

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