Remote Technology Operations Major Incident Manager

Job Summary

An international food and beverage retail company is filling a position for a Remote Technology Operations Major Incident Manager.

Core Responsibilities Include:

• Providing 24*7 global support of critical systems in a rotating on-call environment
• Ensuing timely, clear communication regarding service disruptions with the appropriate stakeholders

Must meet the following requirements for consideration:

• Ability to create accurate, concise correspondence, develop and conduct presentations
• Foundation level knowledge of server operating systems, networking, firewalls, databases, storage, virtual infrastructure technologies
• Available to work nights and weekends on a rotating schedule