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Senior Analyst, CX Analytics
Job Summary
A company is looking for a Senior Analyst, CX Analytics and Insights.
Key Responsibilities
- Create and enhance PowerBI dashboards
- Provide quantitative analysis and prepare reports for executives
- Communicate actionable insights and represent the Consumer Excellence team in meetings
Required Qualifications
- Advanced proficiency in PowerBI, DAX, Excel, and PowerPoint
- SQL proficiency; Python knowledge is a plus
- Experience with AI transcript analysis and sentiment analysis
- Bachelor's degree preferred
- Previous experience in the durable goods category is an asset
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COMPLETE JOB DESCRIPTION
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Company Overview
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