Senior Fraud Operations Engineer

Location: Remote
Compensation: Salary
Reviewed: Mon, May 12, 2025
This job expires in: 18 days
Voice-fraud Detection Cloud-based CCaaS IVR Environments Deepfake Detection

Job Summary

A company is looking for a Senior Fraud Operations Engineer, Voice Fraud.

Key Responsibilities
  • Lead the deployment and optimization of voice-fraud detection systems and algorithms
  • Design analytic dashboards and automated alerts for call-pattern anomalies
  • Collaborate with internal teams for fraud investigations and produce intelligence briefs
Required Qualifications
  • 5+ years in fraud operations, security engineering, or related roles, with 2+ years in voice-fraud or IVR/CCaaS security
  • Hands-on experience with enterprise voice-risk platforms and deepfake detection
  • Proficiency with RESTful APIs and scripting languages like Python or JavaScript
  • Experience with SOAR playbooks and maintaining SIEM/SOAR integrations
  • Understanding of telephony protocols and call-leg forensic analysis
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