Service Coordinator

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Thu, Apr 03, 2025
Service Software Microsoft AX ERP Systems Microsoft Excel

Job Summary

A company is looking for a Service Coordinator.

Key Responsibilities
  • Assist with customer calls to ensure expectations are met and transfer information to new field service tools
  • Create and close service jobs in the operating system, ensuring accuracy in work tickets and invoicing
  • Schedule and dispatch field labor based on customer needs and service call nature
Required Qualifications
  • Bachelor's or Associate's degree, or 5 years of relevant formal education/training
  • Experience with ERP systems in a service environment; Microsoft AX preferred
  • Proficient in Microsoft Excel and comfortable with various computer applications
  • Experience in a service environment with technician dispatching
  • Basic Lean/Six Sigma fundamentals training is a plus
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