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Solutions Engineer
Job Summary
A company is looking for a Solutions Engineer (Post-Sales / Technical Support & Customer Success).
Key Responsibilities
- Engage with customers to accelerate onboarding and resolve technical issues
- Collaborate with cross-functional teams to synthesize customer feedback into product enhancements
- Drive initiatives to improve customer adoption and maintain technical documentation
Required Qualifications
- 3+ years of experience in a Technical Solutions / Support role in a B2B SaaS environment
- Strong technical skills with 2+ years of coding experience, ideally in JavaScript
- Experience working with APIs and managing complex system issues
- Solid project management skills with the ability to handle multiple priorities
- Proactive approach to improving customer satisfaction and product functionality
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COMPLETE JOB DESCRIPTION
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Company Overview
Company Company Name
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