TPA Operations Director

Job is Expired
Location: Nationwide
Compensation: Salary
Reviewed: Thu, Sep 28, 2023

Job Summary

A company is looking for a TPA Operations Director.

Key Responsibilities:
  • Assess and align operational structures and processes for continuous growth and scalability
  • Lead, mentor, and motivate a team to foster a positive work environment and continuous improvement
  • Streamline call center, claims, and COBRA operations to enhance efficiency and customer experience
Required Qualifications:
  • Bachelor's degree in business administration, Operations Management, or a related field
  • Proven experience as a Director of Operations or similar senior management role, preferably with TPA claims and support center experience
  • Expertise in support center operations, including inventory management, technology, workforce management, and performance metrics
  • Exceptional leadership and team management skills
  • Ability to work in a fast-paced, dynamic environment
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