Create a free account to begin your remote job search with our expert-vetted listings, resume tips, and career tools.
Workforce Scheduling Analyst
Job Summary
A company is looking for a Workforce Scheduling Analyst II.
Key Responsibilities
- Develops staffing schedules to ensure maximum efficiency of resources to meet customer demand
- Analyzes contact center patterns and evaluates key performance metrics to identify areas for improvement
- Maintains accurate records of staff schedules and prepares reports on contact center effectiveness
Required Qualifications
- Bachelor's degree required
- 2 - 4 years of related experience or equivalent experience
- Ability to prioritize and manage time effectively
- Experience in workforce management or scheduling preferred
- Knowledge of contact center operations and performance metrics
Register free for worksheets, guides, and on-demand coaching to support your job search.
COMPLETE JOB DESCRIPTION
The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Create a free account to begin your remote job search with our expert-vetted listings, resume tips, and career tools.
