Compiling, analyzing, and reporting on support metrics. Qualifications Include: Bachelor’s or Master’s Degree in Computer Science or equivalent. 6+ years management experience in technicalsupport. Demonstrated experience supporting enterprise level, mission-critical applications.
A real estate company has an open position for a Virtual TechnicalSupport Specialist. Candidates will be responsible for the following: Providing a world-class customer experience to Real Estate Agents, Brokers and Staff.
Supporting customers with technical issues over the phone. Performing validations as a user to test errors. Providing IT support to internal teams and stakeholders as well. Position Requirements Include: Flexibility to work remotely once a week.
Support our growing number of customers worldwide. Have strong written and oral communication skills in both German and English. Applicants must meet the following qualifications: BA/BS. Strong written and oral communication skills in their native language (German) and English.
A customer solutions company has a current position open for a Telecommute Gaming Customer Service and TechnicalSupport Professional. Must be able to: Execute on delivering a great customer experience. Handle multiple call types, i. e.
A website for technology freelance professionals is filling a position for a Telecommuting Technical Customer Support Front End Developer. Individual must be able to fulfill the following responsibilities: Splitting your time between developing product and technicalsupport.
A eCommerce software company is filling a position for a Telecommute WooCommerce Support Engineer. Core Responsibilities of this position include: Providing exceptional customer service. Solving problems by replicating an issue. Helping choose new features for new versions of software.
Support experience in the nonprofit fundraising software space. Expertise and familiarity with fundraising concepts. Background in software development and the ability to read Apex code. Experience with and ability to apply a wide range of Salesforce platform capabilities.
A staffing agency needs applicants for an opening for a Virtual Technical Service Engineer in Reston. Must be able to: Ensure customer satisfaction in all internal and external transactions. Accept customer calls, alerts and escalations from the Level 1 operations team.
A software company is filling a position for a Telecommute Senior Support Specialist. Candidates will be responsible for the following: Prioritizing escalated customer needs from the front-lines of support. Collaborating cross-functionally to improve the customer experience.