Must be able to: Moderating the support inbox, ensuring customers and potential customers receive responses within 24 hours of submission. Take point on the WordPress. org forums for our core plugin offerings. Recording video walkthroughs highlighting plugin functionality.
A corporate travel management company is in need of a Telecommute TechnicalSupport Specialist in Salt Lake City. Core Responsibilities of this position include: Understanding the online travel booking process. Building and implementing travel sites.
A global technology company is in need of a Telecommute Customer SupportTechnical Analyst. Must be able to: Be the technical interface to customers. Research and develop solutions to customer issues. Resolve post-sales non-technical customer inquiries.
An IT company is searching for a person to fill their position for a Remote Technical Engineer. Candidates will be responsible for the following: Providing technicalsupport to customers by responding to web-based inquiries.
A contact centers solutions company is in need of a Remote Agent Technology Support Analyst in Plano. Core Responsibilities of this position include: Monitoring ticketing systems. Providing first level tech support responses for issues.
A manufacturing company has an open position for a Remote Support Specialist. Individual must be able to fulfill the following responsibilities: Responding to control system alarms and customer requests. Preparing professional documents to describe findings.
A WordPress hosting partner is searching for a person to fill their position for a Remote Customer Support Platform Engineer. Individual must be able to fulfill the following responsibilities: Handle incoming support tickets in a timely and professional manner.
Developing projects and resources and deliver coordination and collaboration support. Qualifications Include: 30% travel required to provide technical assistance to assigned states/territories. Bachelor’s degree in Early Childhood Education, Public Administration, or related degree.
Functional experience with Business Processes, Security and Reporting. 1-3 years of technicalsupport/functional experience/training in HCM, Payroll, Benefits or Time and Absence. Experience in managing relationships and SLA's with 3rd party ticketing system.
A technology company is seeking a Remote Technical Solution Consultant. Core Responsibilities Include: Assisting sales team with any technical or product needs during the sales process. Discussing and demonstrate architect integration.