Minimum 5 years experience supporting Linux systems. Familiarity with OpenStack, virtualization and other Cloud technologies. Development level and troubleshooting experience in at least 2 programming languages. Significant experience with Ubuntu. Advanced troubleshooting skills.
Must be able to: Moderating the support inbox, ensuring customers and potential customers receive responses within 24 hours of submission. Take point on the WordPress. org forums for our core plugin offerings. Recording video walkthroughs highlighting plugin functionality.
A food service company has an open position for a Remote Senior TechnicalSupport Manager. Core Responsibilities Include: Enhancing existing (or new) client programs. Providing innovative solutions to our clients that deliver cost and quality solutions.
An education software company is searching for a person to fill their position for a Telecommute TechnicalSupport Specialist. Core Responsibilities of this position include: Participating in root cause analysis and communicate findings to customers.
A supplier of communications solutions is filling a position for a Remote TechnicalSupport Engineer. Must be able to: Answer all questions related to products. Educate and empower our customers. Look for solutions to problems and propose improvements. Position Requirements Include:
A corporate travel management company is in need of a Telecommute TechnicalSupport Specialist in Salt Lake City. Core Responsibilities of this position include: Understanding the online travel booking process. Building and implementing travel sites.
2-3 years experience working in a service-oriented, customer support, technicalsupport or related field. Organizational skills with exceptional attention to detail. Familiarity with Apple and Microsoft Operating Systems. Able to multi-task and see assignments through to completion.
Must be able to: Answer pre-sale, education and product-related questions through email support. Prepare technical documentation for internal and customer use. Test the product in real-life situations before release. Required Skills: Experience with WordPress CMS, Plugins and Themes.
Ensure world-class support for customers. Manage and execute TechnicalSupport strategic projects and initiatives. Qualifications Include: Opportunity to participate in weekly breakfasts, lunches, drinks, and company outings. 2+ years experience leading remote teams.
Work with customers in high stress situations on complex problems. Provide risk assessment and mitigation planning. Qualifications Include: Support account management experience. Have a working knowledge of Network architectures. Must meet technical skill requirements listed by company.