Position Requirements Include: Thorough understanding of leading manufacturers video and infrastructure products. Thorough understanding of video networks, firewall traversal, switches and routers. Previous experience installing, configuring, administrating and / or supporting this equipment.
A productivity monitoring software developer is filling a position for a Virtual TechnicalSupport Agent. Individual must be able to fulfill the following responsibilities: Maintain high-quality customer service and professionalism.
Qualifications for this position include: Attending international bi-annual company retreats. 0-3 years of Customer Success/Support experience. Analytical mindset with ability to quickly recognize patterns. Able to master new software and systems effortlessly and quickly.
Must be able to: Support, troubleshoot and manage escalation on all current Solutions products. Train all new and existing prospects, customers, and channel partners on Solutions products. Provide spot and sanity testing for all current and development products. Qualifications Include:
7+ years of hands-on Infrastructure / Troubleshooting / Systems Administration or similar experience. External enterprise customer-facing experience as a technical lead. Experience in a 24x7 operational services or support environment.
Provide strategy support. Plan, execute, and communicate the results of the work required in defined consulting focused engagements. Position Requirements Include: Medium travel to headquarters, industry events and customer engagements.
Provide surgeons and operating room staff with training and Clinical/Technicalsupport. Applicants must meet the following qualifications: Up to 30% travel annually. Sales and/or marketing experience. Must be able to analyze and resolve non-routine sales issues using independent judgment.
Support the development of a robust Management Information System within Salesforce. Develop and implement a data quality assurance plan and provide technicalsupport. Track all program deliverables across our grant portfolio, sharing learnings among our partners. Qualifications Include:
A software solutions company has an open position for a Telecommute Product Support Expert. Must be able to: Answer incoming phone calls from customers to offer support. Answer support tickets to help customers and free trials.