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Associate Customer Support Technician
Job Summary
A company is looking for an Associate Customer Support Technician.
Key Responsibilities:
- Answer customer inquiries and troubleshoot software and hardware problems
- Provide friendly and efficient customer service via phone, chat, and email
- Escalate unresolved issues to the appropriate level of support
Qualifications:
- 1 year of customer service experience
- Experience working with technology and Microsoft applications
- High school diploma or equivalent (Associate's or Bachelor's degree preferred)
- Experience in a customer support center or technology support role
- Knowledge of case management systems and familiarity with the insurance industry
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COMPLETE JOB DESCRIPTION
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Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
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