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Bilingual Software Support Analyst
Job Summary
A company is looking for a Bilingual (Spanish/English) Software Support Analyst (Remote).
Key Responsibilities:
- Provide phone and email support for software products
- Research issues, gather requirements for new features, and test software updates
- Create and maintain tools needed to operate across a range of products
Required Qualifications:
- Fluency in Spanish as a native or second-language speaker
- Smart, curious, detail-oriented, and well-organized
- Ability to switch between project and support work seamlessly
- Numerate and a strong plain English writer
- Ability to take initiative and have a self-starter mentality
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