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Call Center Supervisor - FEMA Licensed
Job Summary
A company is looking for a Call Center Supervisor.
Key Responsibilities:
- Supervise call center staff to ensure quality standards and deadlines are met
- Interview, hire, and promote contact center staff
- Develop work schedules, evaluate job performance, and recommend appropriate personnel actions
Required Qualifications:
- Associate degree or equivalent work experience
- Minimum of 2 years of call center experience
- U.S. Citizenship
- Proficient in Microsoft Office suite
- Bachelor's degree in related field or 3-5 years of relevant professional experience
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COMPLETE JOB DESCRIPTION
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