Claims Operations Manager

Location: Remote
Compensation: To Be Discussed
Reviewed: Fri, Apr 11, 2025
This job expires in: 23 days

Job Summary

A company is looking for a Head of Claims Operations.

Key Responsibilities
  • Improve the efficiency and effectiveness of claims operational support services
  • Lead and mentor the Claims Operations team while managing performance and quality reviews
  • Develop and maintain business processes, procedures, and service level agreements for claims support services
Required Qualifications
  • Bachelor's degree or equivalent required; insurance certifications (AIC, CPCU, ARM or similar) are a plus
  • Advanced experience in insurance industry operational/shared services support preferred
  • Claims handling and/or management experience is a plus
  • Proven track record of delivering excellent customer service
  • Broad understanding of application development and support technologies

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