Claims Operations Manager
Location: Remote
Compensation: To Be Discussed
Reviewed: Fri, Apr 11, 2025
This job expires in: 23 days
Job Summary
A company is looking for a Head of Claims Operations.
Key Responsibilities
- Improve the efficiency and effectiveness of claims operational support services
- Lead and mentor the Claims Operations team while managing performance and quality reviews
- Develop and maintain business processes, procedures, and service level agreements for claims support services
Required Qualifications
- Bachelor's degree or equivalent required; insurance certifications (AIC, CPCU, ARM or similar) are a plus
- Advanced experience in insurance industry operational/shared services support preferred
- Claims handling and/or management experience is a plus
- Proven track record of delivering excellent customer service
- Broad understanding of application development and support technologies
COMPLETE JOB DESCRIPTION
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