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Client Success Representative
Job Summary
A company is looking for a Client Success Representative to enhance client relationships and drive business growth.
Key Responsibilities
- Initiate and maintain customer relationships, managing contract renewals and identifying risks and opportunities
- Discover upselling opportunities for additional services or products to enhance customer value
- Source new leads through outbound prospecting and convert inbound leads generated by marketing efforts
Required Qualifications
- 2-4 years of experience in business development or renewals, preferably in supply chain or logistics
- Intermediate knowledge of Salesforce.com or a similar CRM system
- Proven experience in sales lead generation, ideally in technology or SaaS
- Prior experience in a renewals or retention role is highly desirable
- BA/BS or equivalent degree
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COMPLETE JOB DESCRIPTION
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Company Overview
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