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Contact Center Solution Engineer
Job Summary
A company is looking for a Contact Center Solution Engineer.
Key Responsibilities:
- Translate technical and business requirements into solutions for customers
- Develop trust with customers and ensure their business success
- Execute pre-sales activities and drive customer feedback for product innovation
Required Qualifications:
- 5+ years of experience in customer-focused roles
- Strong business and technical acumen with experience in Solutions Engineering
- Proven industry experience in CCaaS or related industries
- Experience integrating with CRM and other 3rd party applications
- Strong understanding of Contact Center concepts and market trends
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COMPLETE JOB DESCRIPTION
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Company Overview
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