Customer Contact Center Manager
This job has been removed
Location: Remote
Compensation: Salary
Reviewed: Mon, Apr 28, 2025
This job expires in: 20 days
Job Summary
A company is looking for a Customer Contact Center Manager to oversee the daily operations of its Customer Contact Center.
Key Responsibilities
- Manage day-to-day operations of the Customer Contact Center and ensure team goals are met
- Drive employee engagement, development, and performance management, including hiring and conducting performance reviews
- Lead strategic improvement initiatives and monitor call responsiveness metrics
Required Qualifications
- BA degree or equivalent work experience
- 5+ years of professional experience
- Proven leadership skills
- Ability to handle multiple priorities and motivate others
- Strong organizational skills
COMPLETE JOB DESCRIPTION
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Company Overview
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