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Customer Solutions Architect
Job Summary
A company is looking for a Customer Solutions Architect.
Key Responsibilities:
- Own post-sales components of customer onboarding and deployment, and own post-sales components of solutions consulting
- Manage multiple customer deployments and 'feature' escalations simultaneously
- Promote existing product best practices in lieu of engineering-led product changes whenever possible
Required Qualifications:
- Cybersecurity or IT background in solutions consulting/services consulting/solutions architecture
- Experience with cloud environments like AWS and Azure or device management solutions
- Extensive experience using and designing REST APIs
- Experience working with self-managed/self-hosted products with complex and varying customer environments
- 5+ years of work experience in post-sales solutions architecture, services consulting, or technical account management
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COMPLETE JOB DESCRIPTION
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