Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative who can provide high level customer service and problem-solving to a growing customer base.

Key Responsibilities:

• Respond to customer inquiries through various channels such as email, phone, and chat
• Escalate and resolve customer issues efficiently and effectively
• Maintain accurate customer information in the database and provide updates as needed

Required Qualifications:

• 1+ years of experience in a customer-oriented environment
• Ability to work independently and in a team environment
• Excellent time management skills and ability to multitask
• Ability to learn quickly and adapt to change in a fast-paced environment
• Familiarity with ZenDesk, Slack, and G Suite is a plus