Customer Support Representative

Location: Nationwide

Compensation: Hourly

Staff Reviewed: Thu, Sep 14, 2023

This job expires in: 22 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Customer Support Representative who will provide exceptional service to clients and candidates.

Key Responsibilities:

Resolve customer and candidate issues through phone, email, and chat
Complete assigned projects and call logs
Identify and communicate trends and process improvements

Required Qualifications:

2+ years of customer service experience
Proficient with technology and troubleshooting
Experience with Salesforce or another CRM preferred
Flexible schedule for 24/7 customer support
Must be a US Citizen

COMPLETE JOB DESCRIPTION

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