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Customer Support Representative
Job Summary
A company is looking for a Customer Support Representative who will provide exceptional service to clients and candidates.
Key Responsibilities:
- Resolve customer and candidate issues through phone, email, and chat
- Complete assigned projects and call logs
- Identify and communicate trends and process improvements
Required Qualifications:
- 2+ years of customer service experience
- Proficient with technology and troubleshooting
- Experience with Salesforce or another CRM preferred
- Flexible schedule for 24/7 customer support
- Must be a US Citizen
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COMPLETE JOB DESCRIPTION
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Company Overview
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