Job Summary

A company is looking for an Enterprise Account Manager in the United States.

Key Responsibilities:

• Develop deep knowledge of customers' organizational dynamics and the role of direct mail in achieving business objectives
• Create and manage account plans across portfolios of key customers
• Identify expansion, upsell, and cross-sell opportunities; own renewal and expansion negotiations

Required Qualifications:

• 12+ years of overall experience, with expertise in direct marketing and customer success
• 10+ years of experience in account leadership or sales
• Proven ability to meet retention and expansion targets
• Large enterprise account management experience, including onboarding, product adoption, and renewal management
• Experience using Salesforce strongly preferred, Clari and Outreach a plus