FinTech Support Technical Analyst

Job is Expired

Location: Nationwide

Compensation: Salary

Staff Reviewed: Thu, Jun 01, 2023

Job Category: Business Operations

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company in the Financial industry is looking for a FinTech Support Technical Analyst.

Position Responsibilities

Interact daily with FinTech customers to ensure timely and professional responses to their questions
Organize data to develop learning materials, FAQ's, and other knowledge bases to improve delivery capabilities
Drive new processes and liaise internally to drive the necessary outcomes

Required Qualifications

3+ years of experience in technical support, customer service, or payment operations
Technical know-how and experience with API's, Webhooks, and other technical events
SQL literate
Ability to work on-call hours when needed
Resilient in nature to pursue results

COMPLETE JOB DESCRIPTION

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Job is Expired

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