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Help Desk Onboarding Manager
Job Summary
A company is looking for a Help Desk Partner Onboarding Manager.
Key Responsibilities
- Manage partner/client onboarding process
- Implement internal documentation strategy and manage existing documents
- Handle communications and manage relationships with existing partners
Required Qualifications
- At least five (5) years of experience in a similar role
- Experience with PSA tools such as ConnectWise, Autotask, or similar
- Documentation management experience within IT Glue or equivalent
- B.A./B.S. in a related field or equivalent work experience
- Microsoft or CCP certification preferred
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COMPLETE JOB DESCRIPTION
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Company Overview
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