Patient Access Coordinator

Job Summary

A company is looking for a Patient Access Coordinator to assist patients and referral sources with scheduling appointments and providing exceptional customer service.

Key Responsibilities:

• Manage telephone calls and patient inquiries, ensuring timely responses to appointment requests
• Schedule patient appointments according to internal guidelines and verify insurance information
• Collect and enter accurate patient demographic information into the system

Required Qualifications:

• High School diploma or equivalent preferred; applicable work experience may substitute
• 1-3 years of experience in a call center, appointment scheduling, customer service, or medical office setting
• Experience handling inbound and outbound calls in a call center environment
• Knowledge of healthcare industry processes is preferred
• Ability to work effectively in a team-oriented, fast-paced environment