Remote Agent Experience Associate

Location: Nationwide

Compensation: Salary

Staff Reviewed: Mon, Mar 06, 2023

This job expires in: 16 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A mental healthcare company needs applicants for an opening for a Remote Agent Experience Associate.

Candidates will be responsible for the following:

Answering questions that are submitted to the support team by Real Estate Agents
Answering all other tickets and emails that are received by real estate agents
Escalating tickets to other departments such as Onboarding, Marketing, MLS, and Developers as necessary

Must meet the following requirements for consideration:

2-4 years previous experience in agent customer service, client success, or client relationship management
Must have previous experience in the Real Estate industry
Ability to quickly learn and understand complex real estate concepts
Technically savvy with an ability to learn new technologies and concepts quickly

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Remote Agent Experience Associate

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COMPLETE JOB DESCRIPTION

Company Overview

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