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Remote Agent Experience Associate

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Mon, Mar 06, 2023
Job Category: Customer Service
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A mental healthcare company needs applicants for an opening for a Remote Agent Experience Associate.

Candidates will be responsible for the following:

  • Answering questions that are submitted to the support team by Real Estate Agents
  • Answering all other tickets and emails that are received by real estate agents
  • Escalating tickets to other departments such as Onboarding, Marketing, MLS, and Developers as necessary

Must meet the following requirements for consideration:

  • 2-4 years previous experience in agent customer service, client success, or client relationship management
  • Must have previous experience in the Real Estate industry
  • Ability to quickly learn and understand complex real estate concepts
  • Technically savvy with an ability to learn new technologies and concepts quickly

COMPLETE JOB DESCRIPTION

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