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Remote API Partnerships Level 2 Customer Happiness Specialist

Job is Expired
Location: Nationwide, Contiguous
Compensation: To Be Discussed
Staff Reviewed: Tue, Mar 14, 2023
Job Category: Customer Service
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

A health and exercise company has an open position for a Remote API Partnerships Level 2 Customer Happiness Specialist.

Must be able to:

  • Provide Level 2 technical support
  • Monitor requests for API keys
  • Assist Tier I Customer Care Specialists in solving basic technical problems

Must meet the following requirements for consideration:

  • 5+ years in customer service
  • 3+ years in tech support
  • Excellent technical writing and communication skills
  • Familiarity with code, ability to troubleshoot common errors
  • A comprehension of, and ability to execute, troubleshooting theory
  • Computer/Tablet/Smart Phone technical proficiency

COMPLETE JOB DESCRIPTION

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