Job Summary
An IT consulting firm has a current position open for a Remote Application Support Specialist.
Core Responsibilities Include:
- Monitoring and managing various applications, systems, interfaces and databases
- Processing 2nd and 3rd level support tickets in a timely manner
Applicants must meet the following qualifications:
- Experience in using support tools, such as, JIRA, and Confluence
- Bachelor's degree in computer science, information technology or relevant experience in the field
- Strong technical background in software development and support