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Remote Change IT Service Manager

Location: Alabama, Alaska, Arkansas, Colorado, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, U.S. Virgin Islands, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming

Compensation: To Be Discussed

Staff Reviewed: Tue, Feb 28, 2023

This job expires in: 9 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A healthcare company has an open position for a Remote Change IT Service Manager.

Individual must be able to fulfill the following responsibilities:

Develop, refine, and maintain the ITIL based service management processes and enabling toolsets
Plan and manage the continued enablement of core Service Management processes on supporting systems
Ensure the complete logging, prioritization, response and tracking of all IT service requests, interruptions or changes

Skills and Requirements Include:

Bachelor’s in information technology or related or equivalent amount of education or experience
4 years of experience working in IT service management
Experience in management and reporting of service management processes on a ServiceNow platform
Knowledge of the implementation and maintenance of ITIL processes
Ability to shift priorities and manage change with a positive outcome
Provide outstanding client service, meet high quality standards for services and meet or exceed client expectations

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Remote Change IT Service Manager

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COMPLETE JOB DESCRIPTION

Company Overview

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