Job Summary
An information technology company is in need of a Remote Client Success Manager.
Core Responsibilities Include:
- Owning the full life cycle client relationship and be responsible for all major steps in the client life cycle
- Being responsible for a portfolio of 125 - 200 clients adn owning client satisfaction and retention
- Manage account enablement and maintenance, while working closely with other client-facing teams
Qualifications for this position include:
- The ability to communicate masterfully with internal and external stakeholders
- Possess proven organizational skills
- The ability to build positive relationships with clients and colleagues
- Can make and engage data-driven decisions
- Able to act as a Customer Success Evangelist
