Remote Emergency Response Client Services Representative

Job Summary

An emergency response company has a current position open for a Remote Emergency Response Client Services Representative.

Core Responsibilities Include:

• Answering routine inquiries and referring calls not requiring dispatches to appropriate departments and agencies
• Completing assigned tickets, work from reports and other assignments regarding client records
• Researching, investigating, and responding to all customer inquiries regarding shipments, products, and complaints

Qualifications Include:

• Required: high school diploma or GED
• Ability to work flexible hours and overtime when needed
• Self-motivation and the ability to work independently as well as with teams
• Comfortable using computers and saving electronic files
• Proficient in the use of Word, Excel, Outlook, and PowerPoint
• Excellent oral and written communication skills