Job is Expired
Location: Alabama, Arizona, Arkansas, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Mexico, North Carolina, North Dakota, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah
Compensation: To Be Discussed
Staff Reviewed: Wed, May 24, 2023
Job Summary
An internet and telecommunications company has a current position open for a Remote Engineering Support Technician II.
Individual must be able to fulfill the following responsibilities:
- Receive, research, and provide resolution or escalation of tickets and e-mail-based support requests
- Provide direction and support to field and local office personnel in trouble escalations
- Participate in the 24/7/365 reachability of IP Operations team
Skills and Requirements Include:
- Excellent computer skills including Microsoft Excel and Microsoft Access
- CCNA/JNCIS or equivalent routing & switching certification, and/or optical certification required
- Must be a self-starter with sound problem solving and troubleshooting skills
- Excellent analytical and troubleshooting skills
