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Support Technician
Job Summary
A company is looking for a Support Tech to assist customers with software-related issues.
Key Responsibilities
- Answer and process customer calls to optimize the customer experience
- Document customer interactions and provide timely resolutions to issues
- Create training content and support advanced customer issues as needed
Required Qualifications
- Typically 4 or more years of related experience
- High School education, vocational training, and/or on-the-job training
- Advanced knowledge of HSPS Dental Software(s) or equivalent
- Basic knowledge of computer hardware, operating systems, and networks
- Bachelor's degree preferred
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COMPLETE JOB DESCRIPTION
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Company Overview
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