Remote Financial Customer Service Representative II

Job Summary

A financial services company is filling a position for a Remote Financial Customer Service Representative II.

Must be able to:

• Respond to and resolves internal and external complex customer inquiries via verbal and written communications
• Thoroughly and completely document all customer interactions
• Educate customers and dental professionals on eligibility, benefits, claims payment, and authorizations

Position Requirements Include:

• High School Diploma or equivalent
• 3 years of experience in a high volume customer service environment
• Proven professional verbal and written communication skills
• Ability to efficiently operate a computer and knowledge of Microsoft Office applications
• Strong organizational skills and attention to detail skills
• Ability to work independently and with a team