Remote Help Desk Support Technician

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Jan 30, 2023

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

An IT company has a current position open for a Remote Help Desk Support Technician.

Core Responsibilities of this position include:

Resolving help desk tickets received from VBA and team members of the LIPAS related system and platform
Interacting with end users who reach out to the Help desk via telephone, email or through the ticket system
Escalating issues to VA and GCIO leadership or leads as needed

Skills and Requirements Include:

1 years of experience supporting public-facing help desks or equivalent customer oriented or technical support
Excellent communication skills
Proficiency in Excel
Organized, self-directed, and able to work with minimal supervision
Flexible, quick-thinking and able to multi-task

COMPLETE JOB DESCRIPTION

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Job is Expired

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Remote Help Desk Support Technician

Job Summary

COMPLETE JOB DESCRIPTION

Company Overview

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