Get access to expert-led coaching session recordings on AI, resumes, LinkedIn, interviewing, and more when you register.
Remote Help Desk Support Technician
Job Summary
An IT company has a current position open for a Remote Help Desk Support Technician.
Core Responsibilities of this position include:
- Resolving help desk tickets received from VBA and team members of the LIPAS related system and platform
- Interacting with end users who reach out to the Help desk via telephone, email or through the ticket system
- Escalating issues to VA and GCIO leadership or leads as needed
Skills and Requirements Include:
- 1 years of experience supporting public-facing help desks or equivalent customer oriented or technical support
- Excellent communication skills
- Proficiency in Excel
- Organized, self-directed, and able to work with minimal supervision
- Flexible, quick-thinking and able to multi-task
Learn how to research and connect with remote companies that match your values and skills.
COMPLETE JOB DESCRIPTION
The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Create a free account to begin your remote job search with our expert-vetted listings, resume tips, and career tools.
