Job Summary
A remote patient monitoring company needs applicants for an opening for a Remote Patient Mentoring Call Center Representative.
Individual must be able to fulfill the following responsibilities:
- Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern
- Answer customer questions using scripted and non-scripted responses
- Record details of calls, dispatches, and messages
Must meet the following requirements for consideration:
- High School Diploma or GED
- Proficient in the use of Word, Excel, Outlook, and PowerPoint
- Proficient in managing multiple tasks as the same time
- Self-motivation and the ability to work independently and with teams
- Excellent oral and written communication skills
