Remote Patient Mentoring Call Center Representative

Job Summary

A remote patient monitoring company needs applicants for an opening for a Remote Patient Mentoring Call Center Representative.

Individual must be able to fulfill the following responsibilities:

• Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern
• Answer customer questions using scripted and non-scripted responses
• Record details of calls, dispatches, and messages

Must meet the following requirements for consideration:

• High School Diploma or GED
• Proficient in the use of Word, Excel, Outlook, and PowerPoint
• Proficient in managing multiple tasks as the same time
• Self-motivation and the ability to work independently and with teams
• Excellent oral and written communication skills