Remote Patient Monitoring Call Center Representative

Job Summary

A remote patient monitoring company is in need of a Remote Patient Monitoring Call Center Representative.

Individual must be able to fulfill the following responsibilities:

• Answer customer questions using scripted and non-scripted responses
• Record details of calls, dispatches, and messages
• Monitor high volume of medical alert, secondary alarms, and inbound phone calls

Applicants must meet the following qualifications:

• High School Diploma or GED
• Proficient in managing multiple tasks as the same time
• Ability to answer customer questions using scripted and non-scripted responses
• Ability to record details of calls, dispatches, and messages
• Ability to maintain access to, and security of, highly sensitive materials
• Excellent oral and written communication skills