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Remote Software Client Success Manager
Job Summary
A technology company is seeking a Remote Software Client Success Manager.
Core Responsibilities Include:
- Provide best-in-class support and strategic guidance for our Enterprise clients
- Drive repeat business by rolling out the red carpet for all users
- Support the creation and adoption of tools and features that optimize client experience
Qualifications Include:
- 3-5+ years of experience in customer success
- You have a deep understanding of CS fundamentals
- You have experience working in a CRM tool such as Salesforce
- You are solution-oriented and problem solving is your middle name
- You exceed turnaround time SLA expectations
- You are comfortable with change and can keep up with the pace that a start-up requires
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COMPLETE JOB DESCRIPTION
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