Job Summary

A technology solutions company is filling a position for a Remote Tier 1 Service Center Support Supervisor.

Core Responsibilities of this position include:

• Selecting, managing, coaching, and developing a high-performing team
• Providing technical troubleshooting and issue resolution to customers and our service centers
• Updating training as necessary

Required Skills:

• High School Diploma or GED is required
• 1+ years' experience of hands-on experience with 12-volt electrical systems
• 2+ years' experience in a call center or customer support role
• Expertise focused on installation and servicing of aftermarket vehicle systems
• Experience managing the hiring and performance management of remote employees