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Senior Customer Architect
Job Summary
A company is looking for a Senior Customer Architect.
Key Responsibilities
- Collaborate with the account team to provide ongoing technical support while they focus on new deals
- Define and implement technical success plans to optimize the use of solutions for customer business objectives
- Facilitate the customer journey from onboarding to adoption, ensuring smooth implementation and increased consumption of solutions
Required Qualifications
- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field preferred
- Experience in a similar role such as Solutions Architect, Technical Consultant, or Pre-sales Engineer
- Hands-on experience with one or more Elastic solutions or equivalent technologies is a plus
- Strong understanding of IT domains like Observability, Cybersecurity, and Enterprise Search
- A growth mindset with a passion for adopting new technologies
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COMPLETE JOB DESCRIPTION
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