Support Analyst
Job Summary
A company is looking for a Support Analyst to assist with technical troubleshooting and software evaluation.
Key Responsibilities
- Assist with deployment and troubleshooting of hardware and software tools
- Evaluate new software and maintain digital screens in the office
- Create user manuals and generate reports on digital tool usage
Required Qualifications
- Experience with API integrations and technical troubleshooting
- Proficiency in tools such as Power BI and Safety Net
- Technical ability in coding and AI
- Familiarity with IT security practices
- Ability to develop clear documentation for software tools
COMPLETE JOB DESCRIPTION
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Company Overview
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