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Support Operations Analyst
Job Summary
A company is looking for a Support Operations Analyst for a contract position.
Key Responsibilities:
- Provide account and technical support to customers
- Assist with technical and account issues on various platforms
- Maintain communication with cross-functional teams
Qualifications:
- Prior experience in technical support or customer service
- Familiarity with workplace tools such as Zendesk, Confluence, JIRA, Trello, Agorapulse, Slack, Google suite, etc
- People-centric attitude and passion for helping others
- High degree of ownership and confidentiality
- Willingness to learn about consumer credit and personal finance
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COMPLETE JOB DESCRIPTION
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