Technical Account Manager
Location: Remote
Compensation: To Be Discussed
Reviewed: Wed, Mar 12, 2025
This job expires in: 23 days
Job Summary
A company is looking for a Technical Account Manager - Majors & Enterprise (Central).
Key Responsibilities
- Provide expert guidance on deployment and operational best practices, serving as the primary liaison for technical questions
- Develop trusted advisor relationships with customer stakeholders to increase adoption and ensure satisfaction
- Identify and address technical issues, collaborating with Engineering and Support teams to resolve escalations efficiently
Required Qualifications
- 3+ years of experience in technical customer-facing roles such as Technical Account Manager or Customer Success Engineer
- Strong understanding of cloud services, architectures, and security best practices, with relevant CSP certifications preferred
- Familiarity with container technologies like Docker and Kubernetes
- Proven track record of building relationships with enterprise clients and driving customer success
- B.S. in Computer Science, Engineering, or a similar field, or equivalent experience
COMPLETE JOB DESCRIPTION
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