Temporary Call Center Collections Representative

Job Summary

A company is looking for a Temporary Call Center Collections Representative.

Key Responsibilities

• Answer inbound calls and place outbound calls to customers with enthusiasm
• Build relationships with clients and meet call center metrics while providing excellent service
• Educate customers about products and services while striving for first call resolution

Required Qualifications

• Prior experience in collections or accounts receivable is required
• Strong Microsoft Excel skills, including data filtering and vlookup function
• High school diploma, G.E.D., or equivalent is required
• Bilingual in Spanish is a plus
• Ability to work independently and in a team environment