Get access to expert-led coaching session recordings on AI, resumes, LinkedIn, interviewing, and more when you register.
Tier 1 Technical Support Associate
Job Summary
A company is looking for a Tier 1 Technical Support Associate.
Key Responsibilities:
- Engage with customers in a positive and confident manner through phone, chat, and email
- Use available tools to research and resolve customer issues
- Document all interactions accurately and adhere to support systems and tools
Required Qualifications:
- 2+ years of previous technical or product support experience
- General knowledge of PC and laptop design, hardware components, network connectivity, Windows OS, and peripheral device installation and troubleshooting
- Previous experience with custom PC building preferred
- Previous experience with support processes, systems, and tools preferred
Learn proven methods to find and land the remote job you want free with registration.
COMPLETE JOB DESCRIPTION
The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Create a free account to begin your remote job search with our expert-vetted listings, resume tips, and career tools.
