Job Summary
A company is looking for a Website Client Success Manager who will be responsible for establishing and meeting client expectations, providing advice, and managing client projects.
Key Responsibilities:
- Be the primary point of contact for clients, ensuring client satisfaction and loyalty
- Offer tailored advice to clients on digital marketing solutions
- Manage client projects from start to finish, coordinating with internal departments for successful delivery
Required Qualifications:
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field
- Proven experience in a client-facing role within a digital marketing agency or similar
- Strong project management skills, with the ability to handle multiple projects simultaneously
- High proficiency in customer-relationship management (CRM) software
- Ability to collaborate effectively in a team setting
