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Technical Support Analyst - Remote
A company is looking for a Technical Support II Analyst.
L1 Technical Support Engineer - Remote
A company is looking for a L1 Technical Support Engineer....support roles, preferably in cybersecurity or enterprise SaaS Strong knowledge of email security fundamentals and cloud ecosystems like Microsoft 365 and Google Workspace Proven ability to debug complex technical issues and analyze logs Familiarity
Technical Support Analyst - Remote
and professional manner Troubleshoot technical issues and escalate them to Tier 2 support teams when necessary Maintain knowledge of products and services to provide accurate information and assist customers effectively Required Qualifications Technical...support experience required 1-2 years of experience in customer service or a related field Call center experience for a B2B product preferred Proficient in Microsoft Office and other basic computer skills Knowledge of basic technical terminology
Technical Support Engineer - Remote
A company is looking for a Technical Support Engineer to join their Tier 2 Technical Support team....Support, preferably in CCaaS/VoIP technologies Understanding of SIP/H.323, VoIP protocols, and videoconferencing solutions Relevant certifications such as CCNA, Network+, or SSCA SIP, or equivalent experience Proficiency in Microsoft 365, Azure AD
Lead Technical Support Analyst - Remote
A company is looking for a Lead Technical Support Analyst to ensure operational excellence in their support function and develop scalable processes....Key Responsibilities Provide mentorship and performance coaching to technical support analysts Triage, prioritize, and resolve escalated customer issues effectively Collaborate with cross-functional teams to relay customer feedback and improve support
Senior Technical Support Engineer - Remote
Technical Support Engineer (Remote)...., technical support, or system administration Knowledge of Windows environments, including troubleshooting low-level operating systems and network issues Ability to learn new technologies quickly Experience in a fast-paced, technical environment Ability
Bilingual Technical Support Specialist - Remote
A company is looking for a Technical Support Specialist (Tier 3 - Bilingual)....Key Responsibilities Serve as the escalation point for Tier 2 support on complex technical customer issues Troubleshoot Company bugs, data anomalies, API issues, and performance concerns Collaborate with Engineering and Product teams to diagnose
Lead Technical Support Specialist - Remote
Act as a first-level client escalation resource and manage escalated issues from the Customer Service department Required Qualifications, Training, and Education Minimum of two years experience with the company and 12 months as a Specialist II in Technical...Support Proficient in the company's product suite and Microsoft applications Experience with Excel spreadsheets, including data import and table formatting Basic troubleshooting skills and familiarity with SQL or other relational databases Ability
Texas Technical Support Advisor - Remote
A company is looking for a Technical Support Representative who must live in Texas and work from home..../product support experience Demonstrated skill using the Microsoft Office suite, with moderate-level expertise in Excel required General curiosity about technical concepts and how they work Ability to quickly learn and articulate technical concepts
Implementation Technical Support Specialist - Remote
A company is looking for an Implementation Technical Support Specialist - US (Remote)....accurate technical setup and timely resolution of onboarding issues Qualifications: Associate's degree or equivalent experience in Information Technology, Healthcare IT, or a related field Minimum of 2 years of experience in healthcare software support
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